Terms And Conditions

Effective Date: 01-01-2025

Welcome to Zaati.pk! By using our platform, you agree to comply with the following terms and conditions. Please read them carefully.

1. Introduction

Zaati.pk is an online shopping marketplace in Pakistan where buyers can purchase products and sellers can list and sell their products through our platform. These terms govern the use of our services.

2. User Accounts

• Users must provide accurate information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to suspend or terminate accounts violating our policies.

3. Seller Terms

• Sellers must provide truthful product descriptions and pricing.
• Fake, illegal, or counterfeit products are strictly prohibited.
• Sellers are responsible for order fulfillment, shipping, and customer service.
• Zaati.pk reserves the right to delist any seller violating these terms.

4. Buying on Zaati.pk

• Buyers must provide accurate shipping information for order fulfillment.
• Payments must be made through approved methods on our platform.
• Zaati.pk is not liable for disputes between buyers and sellers but will assist in conflict resolution.

5. Product Listings and Restrictions

• Sellers must comply with local laws regarding product sales.
• Prohibited items include weapons, drugs, fake products, and any illegal goods.
• Zaati.pk may remove any product that violates our policies.

6. Payments and Fees

• Sellers agree to the commission structure set by Zaati.pk.
• Payouts to sellers will be processed based on our payment cycle.
• Buyers must make payments securely via Zaati.pk’s authorized gateways.

7. Shipping and Delivery

• Sellers are responsible for ensuring timely shipping.
• Zaati.pk may offer logistics support but is not liable for shipping delays or damages.

8. Returns and Refunds

• Return and refund policies must be clearly stated by sellers.
• Buyers can request refunds under valid conditions, subject to seller approval.
• Zaati.pk may mediate disputes but is not responsible for refunds.

9. Limitation of Liability

• Zaati.pk acts as a marketplace and is not responsible for product quality, delivery, or seller performance.
• We are not liable for any damages, losses, or legal issues arising from transactions on our platform.

10. Privacy Policy

• We collect user data for account management and transaction processing.
• Personal data will not be shared without consent, except as required by law.

11. Changes to Terms

Zaati.pk reserves the right to update these terms at any time. Continued use of our platform after changes constitutes agreement to the new terms.

12. Contact Us

For any queries, contact us at sales@zaati.pk